Design isn't just about aesthetics, it's about impact.
I use design as a method to help chip away at some of the world’s most complex problems. I'm committed to creating a world that is more just and equitable, and I believe the process of incorporating design into services and systems will help us get there.
I am currently a UX/UI Designer at the Federal Reserve. I was the first design hire on an in-house product team that creates digital tools to improve how policy, research and data is shared and visualized. I recently finished a six-month rotation to the Service Design Team at the Consumer Financial Protection Bureau.
My first job in government was as a design strategist for the LAB at OPM (the US Office of Personnel Management) where I taught human-centered design to federal employees and consulted on design projects for a variety of federal agencies, including the Department of Veterans Affairs and the Millennium Challenge Corporation.
Previously, I worked with Bridge International Academies, the largest chain of primary schools serving parents across Kenya, Uganda, Nigeria and India, to help launch a 50 school public-private partnership with the Government of Liberia. In my role, I used service design and qualitative, ethnographic research to help develop go-to-market and parent engagement strategies for the pilot launch.
I am currently serving a two-year term on AIGA DC's Board of Directors, where I lead the DotGov Design initiative.
I am also an educator, which I believe makes me a better practitioner. I'm part of IDEO U's teaching team, where I coach and mentor students enrolled in the Human-Centered Service Design course. I also teach interaction design at the graduate level at the University of Baltimore.
I am a graduate of the Design for Social Innovation MFA program at the School of Visual Arts. As a student, my work was featured in the New York Times and Fast Company.
Prior to studying design, I worked at the intersection of communications and international development in Afghanistan, producing television and radio campaigns. While overseas, I organized a group of volunteers to launch of the first-ever TEDx event in Afghanistan, which is now run by a group of local Afghan students. I was a Fulbright Fellow in Hong Kong, an Abshire-Inamori Leadership Fellow at the Center for Strategic and International Studies and an Entrepreneurship Fellow with the Open Hands Initiative in Jordan.